AskAI

Predict → Quantify → Prescribe

Documentation

Complete guides and API references for AskAI platform

Three-Layer Intelligence System

AskAI's unique approach combines three integrated layers to walk you through the essential steps to start using the platform.

1

Connect Your Systems

Integrate with your HR, payroll, and RCM systems to begin data collection.

POST /api/v1/integrations/connect
2

Configure Data Mapping

Map your employee data fields to AskAI's standardized schema.

PUT /api/v1/config/data-mapping
3

Train Models

Allow 24-48 hours for initial model training on your historical data.

4

Access Dashboards

Start viewing predictions, financial impact, and recommended interventions.

Installation

AskAI is a cloud-based SaaS platform. No software installation is required. Simply access the platform through your web browser.

System Requirements

  • Modern web browser (Chrome, Firefox, Safari, Edge)
  • Stable internet connection
  • SSO integration (optional)

Access Credentials

Your account manager will provide:

  • Organization ID
  • Admin credentials
  • API keys (if using API integration)

Predictive Analytics

The predictive analytics engine uses machine learning to forecast employee turnover with 73-93% accuracy up to 12 months in advance.

Risk Scoring

Each employee receives a dynamic risk score (0-100%) updated monthly based on:

  • Engagement Metrics: Survey responses, participation rates, sentiment analysis
  • Compensation Analysis: Salary positioning vs. market, pay equity, bonus history
  • Tenure Patterns: Time in role, time with manager, promotion velocity
  • Manager Effectiveness: Team turnover rates, engagement scores, 1-on-1 frequency
  • Workload Indicators: Overtime hours, PTO usage, schedule flexibility
  • Performance Trends: Review scores, goal achievement, skill development

Department-Level Analysis

Aggregate risk metrics by:

  • Department and sub-department
  • Job role and level
  • Tenure cohorts (0-1 year, 1-3 years, 3-5 years, 5+ years)
  • Manager and leadership team
  • Location and shift

Critical Position Tracking

Automatically identifies high-impact roles where turnover would significantly affect:

  • Patient care quality and safety
  • Revenue generation (RCM, billing, coding)
  • Operational continuity
  • Team morale and stability

Financial Modeling

Translate workforce metrics into financial outcomes with hospital-specific cost models.

Turnover Cost Calculation

Comprehensive cost breakdown per turnover event:

  • Recruitment Costs: Job postings, recruiter fees, interview time (15% of salary)
  • Training & Onboarding: Orientation, initial training, mentorship (25% of salary)
  • Productivity Loss: 3-6 month ramp-up period at reduced efficiency (50% of salary)
  • Overtime Coverage: Existing staff covering vacant position (20% of salary)
  • Total Cost: Typically 110-250% of annual salary depending on role

EBITDA Impact Analysis

Correlate turnover rates to operating margin impact:

  • Calculate total annual turnover costs
  • Model impact on EBITDA and operating margin
  • Project financial outcomes under different scenarios
  • Track year-over-year cost trends

Revenue Recovery Model

Unique healthcare-specific capability linking RCM turnover to revenue:

  • Correlate billing/coding turnover to denial rates
  • Calculate days in AR impact
  • Quantify revenue leakage from inexperienced staff
  • Model recovery potential from retention improvements

Example: RCM Department Impact

Scenario: 35% turnover in billing department (20 employees)

  • Denial rate increases from 8% to 18% (+10 points)
  • Days in AR increases from 42 to 58 days (+16 days)
  • Annual revenue leakage: $380,000
  • Intervention cost: $45,000
  • Expected ROI: 744%

Intervention Planning

Data-driven retention strategies prioritized by expected ROI and success probability.

Intervention Types

  • Compensation Adjustments: Market-based salary corrections, retention bonuses
  • Manager Training: Leadership development, coaching programs
  • Workload Optimization: Scheduling improvements, staffing adjustments
  • Career Development: Promotion paths, skill development, mentorship
  • Recognition Programs: Awards, peer recognition, milestone celebrations
  • Work-Life Balance: Flexible scheduling, PTO policies, wellness programs

ROI-Based Prioritization

Each intervention includes:

  • Target Population: Number of employees affected
  • Implementation Cost: One-time and recurring expenses
  • Expected Benefit: Projected cost savings from reduced turnover
  • ROI Calculation: (Benefit - Cost) / Cost × 100%
  • Success Rate: Historical effectiveness from 150+ hospitals
  • Timeline: Expected implementation duration

Scenario Modeling

Test multiple intervention combinations to optimize budget allocation:

  • Compare different intervention strategies
  • Model budget constraints and priorities
  • Forecast cumulative impact over time
  • Identify highest-value opportunities

Dashboards & Analytics

Role-based dashboards tailored to different user needs.

Executive Dashboard

High-level metrics for C-suite and board:

  • Organization-wide turnover rate and trends
  • Total annual turnover costs and EBITDA impact
  • Department comparison and benchmarking
  • Intervention ROI and effectiveness tracking
  • Key risk indicators and alerts

Manager Dashboard

Actionable insights for department leaders:

  • Team member risk scores and trends
  • Individual risk factors and recommendations
  • Manager effectiveness score and peer comparison
  • Suggested actions prioritized by impact
  • Team engagement metrics

Financial Dashboard

Detailed cost analysis for CFO and finance teams:

  • Turnover cost breakdown by category
  • Budget vs. actual intervention spending
  • ROI tracking for retention programs
  • Revenue impact from RCM turnover
  • Cost projections and scenario analysis

Reporting & Exports

Comprehensive reporting capabilities for analysis and compliance.

Standard Reports

  • Turnover Summary: Monthly/quarterly/annual turnover metrics
  • Risk Analysis: High-risk employee lists with details
  • Financial Impact: Cost analysis and ROI calculations
  • Intervention Tracking: Program effectiveness and outcomes
  • Department Comparison: Cross-department benchmarking

Custom Reports

Build custom reports with:

  • Flexible date ranges and filters
  • Custom metrics and calculations
  • Multiple visualization types (charts, tables, graphs)
  • Scheduled delivery via email

Data Export

Export data in multiple formats:

  • CSV for spreadsheet analysis
  • PDF for presentations and sharing
  • Excel with formatted tables and charts
  • JSON for API integration

Alerts & Notifications

Proactive notifications to stay ahead of workforce risks.

Alert Types

  • High-Risk Alerts: Employee risk score exceeds threshold (e.g., >75%)
  • Critical Position Alerts: Key role at risk of turnover
  • Department Trends: Significant increase in department-level risk
  • Manager Effectiveness: Manager score drops below acceptable level
  • Intervention Reminders: Scheduled action items and follow-ups

Notification Channels

  • In-platform notifications
  • Email alerts (daily digest or real-time)
  • SMS for critical alerts (Enterprise plan)
  • Slack/Teams integration (Enterprise plan)

Customization

Configure alerts based on your needs:

  • Set custom risk thresholds
  • Choose notification frequency
  • Select specific departments or roles
  • Define escalation rules

API Reference

AskAI provides a RESTful API for programmatic access to platform features.

Authentication

curl -X GET https://api.askai.com/v1/employees \ -H "Authorization: Bearer YOUR_API_KEY" \ -H "Content-Type: application/json"

Common Endpoints

GET/api/v1/employees

Retrieve employee list with risk scores

GET/api/v1/predictions/{employee_id}

Get turnover prediction for specific employee

GET/api/v1/financial/impact

Calculate financial impact of turnover

POST/api/v1/interventions

Create new intervention plan

Frequently Asked Questions

How accurate are the predictions?

Our models achieve 73-93% accuracy in predicting turnover 12 months in advance, depending on data quality and historical patterns.

How long does implementation take?

Typical implementation takes 4-8 weeks from contract signing to full deployment.

What data do I need to provide?

Employee demographics, compensation, performance reviews, engagement scores, tenure, and turnover history.

Is my data secure?

Yes. We are HIPAA compliant and SOC 2 Type II certified with enterprise-grade encryption.

Need Help?

Our support team is available 24/7 to assist you.

Contact Support